Question 1

What's included in the setup?

Accepted Answer

We build your complete follow-up system in HighLevel: missed-call automation, follow-up sequences, appointment booking, reminders, and a pipeline to track every lead. Everything is customized for your business and installed in 72 hours.

Question 2

How fast is the setup?

Accepted Answer

Your system goes live in 72 hours or less after you complete the self-onboarding form. We handle the technical setup while you provide your essentials (business hours, phone routing, and offer details).

Question 3

Do I need HighLevel already?

Accepted Answer

No. If you don't have HighLevel, we'll set up a new account for you as part of the installation. If you already have HighLevel, we integrate with your existing account.

Question 4

How does messaging cost work?

Accepted Answer

SMS and email costs are usage-based and billed at cost (typically $0.01-$0.015 per text). We don't mark up messaging fees. Your actual cost depends on your lead volume and follow-up frequency.

Question 5

Do you manage advertising or generate leads?

Accepted Answer

No. We install and manage your follow-up system only. You're responsible for generating leads through your own marketing, ads, or referrals. We make sure those leads get followed up with automatically.

Question 6

Can I cancel my monthly service?

Accepted Answer

Yes. Monthly service is month-to-month. You can cancel anytime with 30 days notice. Your setup fee covers the installation work and is non-refundable.

Question 7

What if I have multiple locations?

Accepted Answer

Each location needs its own setup and pipeline. We can handle multi-location businesses. Contact us for volume pricing.

Question 8

Is the kickoff call required?

Accepted Answer

No. The kickoff call is optional. Most clients complete self-onboarding and go live without a call. The optional call is for questions or complex setups only.

Question 9

Do you serve the Sunbelt region?

Accepted Answer

Yes. We serve the Sunbelt and all other US regions. Our system works nationwide for plumbing, HVAC, and home service businesses.

Question 10

What happens after I pay the deposit?

Accepted Answer

You'll receive an email with your self-onboarding form. Complete it (15 minutes), and we'll start building your system. You'll go live in 72 hours.

Question 11

What if I need changes after going live?

Accepted Answer

Monthly support includes minor tweaks and adjustments. Major changes or new workflows may require additional setup fees. We'll let you know upfront.

Question 12

Do you guarantee more revenue or bookings?

Accepted Answer

No. We install the system that automates follow-up and booking. Your results depend on your lead quality, offer, and sales process. We handle the automation, you handle the close.

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